Privacy Policy

Effective Date: January 4, 2020

Lavender Mobile Spa (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email, home address (for mobile
appointments), and payment information.
Appointment Details: Services booked, appointment dates/times, preferences, and
feedback.
Device Information: IP address, browser type, and usage data through cookies or
analytics tools.

2. How We Use Your Information

We use your information to:

Schedule and provide spa services.
Process payments.
Send appointment confirmations and reminders.
Communicate promotions, updates, and customer support.
Improve website functionality and customer experience.

3. Sharing Your Information

We do not sell your personal information. We may share it only:

With our licensed and insured spa professionals for appointment coordination.
With third-party service providers (e.g., payment processors or email services) under strict confidentiality.
If required by law, regulation, or legal process.

4. Cookies and Tracking

We use cookies and analytics tools to understand how users interact with our website. You can disable cookies in your browser settings, but it may affect your experience.

5. Your Rights

You may:

Request access to your data.
Request that we correct or delete your personal information.
Opt out of promotional emails at any time.

To exercise your rights, contact us at admin@lavendermobilespa.com.

6. Data Security

We use secure technologies and protocols to protect your data. However, no system is 100% secure. We encourage strong passwords and safe browsing practices.

7. Updates to This Policy

We may update this policy periodically. Any changes will be posted here with a revised effective date.